Michelle Lacroix
An experienced, reliable and caring Mumbles based pet sitter.
Creating a calm environment for your pet at home and peace of mind for you.
Prioritising safety whilst looking after your pet.
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Cat Sitting
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Pet Sitting in Mumbles
Michelle is also a qualified Dog Behaviourist.
She can help you address any problems by dealing with the reason for the symptoms. It is a sensitive approach that dogs actually understand. Correct all problems without force, obedience, violence, intimidation, confrontation or gadgets.
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Dog Training 1-2-1 consultation.
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Holder of Foundation, Advanced & Graduate Certificates in Canine Communication.
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Understanding Cats’ Needs course completed with Cats Protection
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Michelle is a 1-2-1 dog behaviourist specialising in behavioural problems, such as pulling on lead, reactivity, socialising or aggression.
Free pet sitting initial visit
Before your planned trip Michelle will arrange to meet you at your home to go through your pets daily routine, collect a house key and discuss any additional care that your pet may need.
Client registration fee
Michelle has 196 pets on her books, registration costs £20 and ensures your place on that list to enable you to book pet sitting services.
Cats daily check in service
Visits are all generally £15/15 minutes long which include the following :
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Providing fresh food and/or water
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Cleaning of food and water bowls
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Cleaning of litter tray and weekly deep clean
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Five minute playtime with toy selection
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Bringing in the mail, watering a plant
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Updates as required
Michelle has completed the Understanding Cats Needs course with Cats Protection and follows their guidelines when looking after your cats, ensuring they get the very best care for their needs.
(Details of the course here)
Full team support and back up service in case of emergency or unforeseen circumstances. At busy times and weekends Michelle will possibly attend owners pets homes with her cat expert partner.
Dog Visits
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From £25
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Visits are generally 25 minutes per dog and include the following:
Providing company, let out, food and water
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Visits around 8am 12pm 4pm & 8pm
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Updates on request Mon-Fri 9-5
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Assessment at dogs home before confirming availability
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Travel costs may apply.
Key collection/key return
Initial collection is free of charge to collect keys at your initial consultation, they are then kept in a safe and secure environment. If you prefer keys are collected prior to each booking or returned once you are home, a £10 charge will apply
Administering medication
From £5 per day
Additional care for pets with special requirements can be arranged with an additional minimum £5 per day charge for those pets that require medication.
Insulin injections £40
Emergency Care & Veterinary Consent
At Pet Sitting Mumbles, your pet’s health and well-being are our top priorities. In the rare event of a medical emergency, it’s crucial that I have the necessary information and authorisation to act quickly on behalf of your pet. To ensure I can get your pet the care they need without delays, I kindly ask all clients to provide the following:
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Veterinary Contact Information
Please provide the name, address, and phone number of your preferred vet. -
Insurance Information (if applicable)
If your pet is insured, please include your insurance provider’s details and policy number. -
Signed Emergency Consent Form
This form authorises me to seek veterinary care on your behalf if you cannot be reached. This ensures no time is wasted in urgent situations.
Having this information on file helps me provide the best care for your pet, even in unexpected situations.
Download and print Emergency Consent Form here
Gardening watering service
Please give details for an estimate on this service.
Emergency shopping for food etc
£10 (plus food cost)
De-flea & worming service
Free
If your pet is due its monthly flea and worming treatment whilst you are away, these can be administered for you.
Securing your booking
To ensure your booking is confirmed, a 20% deposit may be taken at the time of booking to secure the dates you have requested. This is deducted from the final bill.
Full payment is due 72 hours in advance.
Unfortunately bookings may be cancelled if final payment is not received 72 hours prior to the start of the booking.
Last minute booking fee
A £20 last minute booking fee may be charged if less than 72 hours notice is given for new bookings or changes to bookings.
Eco friendly pet sitting
Working chiefly in the immediate Mumbles area allows Michelle to cut down on unnecessary travel when doing pet visits, charges for time and distance may apply to clients further away.
Biodegradable poo bags used with your pets.
Every little helps. ♻️🌎💚
Security cameras
The decision to use home security cameras or pet cams is a personal one. While legal in certain circumstances, the ethical considerations and potential downsides should be weighed carefully.
Surveillance can be helpful but establishing clear expectations is the most effective way to ensure your pet's care, safety, and well-being. Building trust and open communication with your pet sitter strengthens this foundation.
Mumbles Pet Services clients must legally disclose the presence of any internal and external cameras or recording devices when booking a sitting, and we would prefer any internal cameras be disabled for the duration of the sit.
If you have any questions about this policy or any concerns then please contact us.
Bank holiday & peak period bookings
Public and bank holidays and peak days may have an additional daily £10 charge.
2025 Public and Bank Holidays
1 Jan Wed New Year’s Day
18 Apr Good Friday
20 Apr Easter Sunday
21 April Easter Monday
5 May Mon May Bank Holiday
26 May Mon Spring Bank Holiday
25 Aug Mon Summer Bank Holiday
25 Dec Thur Christmas Day
26 Dec Fri Boxing Day
2026 Public and Bank Holidays
1 Jan Thur New Year’s Day
Dog Listener & Behaviourist
Michelle is a qualified Dog Listener and behaviourist.
She can help you address any problems by dealing with the reason for the symptoms. Using a sensitive approach that dogs understand.
The Dog Listening method can help you understand your dog and its behaviour and will allow you to communicate better together.
The aim is to create happy owners and happy dogs, to be able to bond with your pet and enjoy the freedom that developing a good relationship will give you.
Based on working with the full co-operation of the dog in a natural and positive way, allowing the dog to make the right decisions for itself and bringing about the desired behaviour we want.
• Learn to train and communicate with your dog effectively.
• Correct all problems without violence, intimidation, confrontation or gadgets.
• Learn how to make your relationship with your dog more enjoyable, stress free and rewarding.
All non-medical problem behaviours can be resolved with owners willingness to work with Michelle.
Some further helpful reading:
One to one consultation in Canine Communication
Learn how to correct all problems without gadgets, force, obedience, or intimidation.
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1/2 hour phone assessment
- Discuss issues & establish potential next steps
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£200 2 hour home/virtual consultation
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Further follow up sessions £80 per hour
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£650 2 hour home/virtual consultation with 6x1 hr follow up sessions within 6 weeks
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A consultation ends only when the owner clearly understands how to progress
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Depending on the nature of the problem, you may need further sessions to help you
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Travel costs of 47p per mile may apply if over 10 miles from SA3 4EE
Contact now for further details
Thank you for reading, I look forward to hearing from you.
Michelle Lacroix
